Amarnath Yatra: 90 pc pilgrims satisfied with the arrangements

Srinagar: More than 90 percent Amarnath Yatris have expressed their satisfaction with the arrangements put in place by the Jammu and Kashmir administration following a Rapid Assessment System (RAS) analysis conducted.
An official spokesman said, the arrangements in place for Shri Amarnath Yatra, 2022 have been given a satisfactory rating by pilgrims, on the RAS which provides for feedback of the services provided to yatris, on a scale of 1-5.
The annual 43 day-long Amarnath Yatra commenced on June 30, it will culminate on August 13, 2022 and so far 1, 37,000 pilgrims have paid obeisance at the holy cave shrine in Kashmir.
An analysis of 20 days of these feedback forms indicated that more than 90 percent of yatris have expressed their satisfaction on these services which are consistent with the feedback analysis of RAS.
The system has captured segment-wise responses through SMS and e-mail.
A total of 1,23,971 communications were sent to yatris, out of which 9,389 responded back with their feedback.
On RAS, the arrangements to provide quality food to the visiting pilgrims throughout the yatra-route across all langars and eateries have been given satisfactory rating by 93 percent of the yatris. With most respondents rating it at 4 and above.
Similarly, accommodation and sanitation has received satisfactory feedback from 89 percent and 85 percent respectively. Cumulatively, the overall experience of 90 pleasant responders has remained pleasant and enriching.
In addition to the RAS feedback, a system of responses/physical feedback has also been instituted and yatris are requested to rate services, infrastructure and facilities in respect of 20 parameters.
The Chief Secretary appealed to such yatris, who faced problems during the yatra, to highlight their grievances to the Camp Directors who would address any inconvenience to yatris.
The Government and Shrine Board are analyzing areas of concern mentioned by Yatris to further improve the experience. (UNI)