All India Pension Adalat addressed by Min. Dr. Jitendra Singh
Deptt. of Pensioners’ Welfare has ensured end-to-end digitization of the Pension payment process by making BHAVISHYA software mandatory for all the Ministries
New Delhi, May 5: The Department of Pension & Pensioners’ Welfare conducted an All-India Pension Adalat on Thursday at Dr. Ambedkar International Centre under the auspices of Dr Jitendra Singh, the Hon’ble Minister of State, Ministry of Personnel, Public Grievances and Pension. The initiative was started in 2017 by the Department which is leveraging technology for speedy resolution of Pensioners’ grievances. The model adopted is that all stakeholders to a particular grievance are invited on a common platform and the case is resolved as per extant policy, according to a press note by the DPPW.
More than 180 locations outside Delhi were connected via video conferencing for the Hon’ble MoS to randomly select, interact and obtain feedback from the Pensioners, Staff and Officers dealing with the cases. From the time this initiative was started in 2017, some 22,494 pensioners’ grievances have been taken up and 16061 matters resolved on the spot.
In today’s Adalat, the Department gave special preference to cases pertaining to family pensioners and super senior pensioners aged 80 years and above. The primary objective of the exercise is to provide Ease of Living to the Pensioners and to prevent litigation which involves financial stress to the pensioner as well as on the Government and at the same time is a very lengthy process. It also creates an All-India impact and convey a message to all the Ministries/Departments/Organizations the importance this Government attaches to Pensioners’ individual grievances.
Mr. V.Srinivas, Secretary Pension stated that the Department of Pension & Pensioners’ Welfare has ensured end-to-end digitization of the Pension payment process by making BHAVISHYA software mandatory for all the Ministries to process their pension cases. He stated that this software has laid out dead-lines for every stake holder to complete the Pension processing so that pension is started on time. All Ministries have been instructed that their Nodal Officers should conduct weekly review meetings of pending grievances ensure accountability of Govt officials dealing with Pensioners’ grievances.
Comments are closed.